How can I recover my password?

If you forgot your password, you can recover it by going to recover account access and taking these simple steps:

1. Select the identifying information you want to use to get started. You can use your registered e-mail, LATAM Pass Member Number, identity document, CPF or Passport.
2. Then, you will be able to reset your password by email, SMS or WhatsApp.
3. Follow the steps we will give you.