I have already reported my baggage being delayed, can I modify the information I provided?
Yes. To modify the information go to the "track your baggage" section.
Do you have an Apple AirTag?
If you have an Apple AirTag in your delayed baggage, share your location with us so that we can manage the report in the best possible way. You must have an open report and its corresponding code.
At first, you must authorize location sharing by accessing the AirTag settings and copy the given link.
Then, visit our Self-service web page and access your report by selecting “Manage an existing report”, where you can paste the copied link.
Check also the step by step guidelines for using this service.