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What is LATAM Wallet and how do you use it?

It is your new payment method where you can see your rewards and refunds. You can use your balance to purchase tickets, baggage, and seats on LATAM Airlines. 

 The LATAM Wallet is created automatically when you sign up or log in on our site, and it has no maintenance fees.

How to use LATAM Wallet

If you have a balance, you will see your LATAM Wallet as an available form of payment at the time of purchase. You can choose the balance you want to use and decide if you want to combine it with the available payment methods. 

For Peru: from your LATAM Wallet menu, you can access the Add Money option. Choose the amount and you will be redirected to the payment platform. You will get a coupon to pay in person at participating stores. Once the payment is made, you will be able to use that balance from your LATAM Wallet.

If you need more information, learn how the LATAM Wallet works.

How to withdraw money

Important: keep in mind that withdrawing money will depend on the condition of your amounts. Some balances, rewards, and refunds can be withdrawn, and others are exclusively for purchases at LATAM Airlines.

In your LATAM Wallet menu, go to Request money withdrawal. Enter the amount you want to withdraw and then fill in the requested information. 

Please take into account that if the request is made correctly, the money will be shown in your account in 3 to 7 business days. However, this period depends on the bank’s processing times.

Currently, money withdrawal is available in Chile, Peru, Brazil, Colombia, and Ecuador. 

In Chile, you can choose if you want to withdraw via bank transfer or Vale Vista. If you choose Vale Vista, keep in mind that once created, it will be available in the bank for 90 days.


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