Go to menu.Skip to main content.
Navegate through the user sections.Latam Airlines

How to check the status of my case?

To check the status of your case you can follow the steps below: 

  1. Go to the Help Center in the section Do you want to check a case?
  2. Enter the email associated with the case you want to check.
  3. Check your email, we will send you an access to your cases (this may take a few minutes).
  4. Access your cases and review the information.

Was this information helpful?

Do you need more help?

Send us your request and we will contact you.